#| 12/12/2025 | eServices Data Availability |
| 12/12/2025 | Monthly Home Health Review Choice Demonstration Provider Webinar Schedule |
| 12/12/2025 | Monthly Home Health Review Choice Demonstration Provider Webinar Schedule |
| 12/12/2025 | Provider Contact Center - Make the Most of Your Call |
| 12/12/2025 | Provider Contact Center - Make the Most of Your Call |
| 12/11/2025 | General Appeals Information |
| 12/11/2025 | 2025 Provider Contact Center Training and Holiday Closure Schedule |
| 12/11/2025 | MLN Connects for Thursday, December 11, 2025 |
| 12/11/2025 | Medicare's Claim Timeliness Requirements and Criteria for a Timeliness Extension |
| 12/11/2025 | Medicare's Claim Timeliness Requirements and Criteria for a Timeliness Extension |
| 12/11/2025 | Medicare's Claim Timeliness Requirements and Criteria for a Timeliness Extension |
| 12/11/2025 | Notification of the 2026 Dollar Amount in Controversy Required to Sustain Appeal Rights for an Administrative Law Judge Hearing or Federal District Court Review |
| 12/08/2025 | How Did We Do? Share your Provider Contact Center Feedback with Medicare Customer Experience Surveys |
| 12/04/2025 | MLN Connects for Thursday, December 4, 2025 |
| 12/04/2025 | What are the minimum system requirements for Palmetto GBA's eServices? |
| 12/04/2025 | What is eServices? |
| 12/03/2025 | Do You Have a Question Regarding eServices? We Can Help! |
| 12/03/2025 | MLN Connects Special Edition: Wednesday, Dec. 3, 2025 |
| 11/26/2025 | Avoid the Wait: Use Web Tools During High Call Volume Holidays |
| 11/26/2025 | MLN Connects for Wednesday, November 26, 2025 |
| 11/24/2025 | MLN Connects Special Edition: November 24, 2025 |
| 11/21/2025 | MLN Connects Special Edition: November 21, 2025 |
| 11/20/2025 | MLN Connects for Thursday, November 20, 2025 |
| 11/14/2025 | MLN Connects Special Edition: November 14, 2025 |
| 11/07/2025 | MLN Connects Special Edition: Friday Nov. 7, 2025 |
| 10/21/2025 | MLN Connects for Tuesday, Oct. 21, 2025 |
| 10/16/2025 | Medicare Provider Alert: Your Responsibility When Using Outsourcers |
| 10/16/2025 | Medicare Provider Alert: Your Responsibility When Using Outsourcers |
| 10/15/2025 | MLN Connects for Wednesday, October 15, 2025 |
| 10/14/2025 | 5CFIP: Invalid Plan of Care Submitted |
| 09/25/2025 | MLN Connects for Thursday, September 25, 2025 |
| 09/18/2025 | MLN Connects for Thursday, September 18, 2025 |
| 09/17/2025 | Comprehensive Error Rate Testing (CERT) Question and Answer Fact Sheet |
| 09/08/2025 | Why am I getting locked out or logged out of eServices? |
| 09/05/2025 | October 2025 Medicare Physician Fee Schedule Update |
| 08/18/2025 | Video Library |
| 08/13/2025 | Managing Multiple eService Accounts Is Easier with Account Linking |
| 08/13/2025 | Important Tax Information: 1099 Forms |
| 08/08/2025 | Provider Enrollment Application Processing Time |
| 08/08/2025 | Provider Enrollment Application Processing Time |
| 07/30/2025 | Webinars 101 |
| 07/14/2025 | Hospice Transfer Requirements |
| 07/14/2025 | Hospice Transfer Requirements |
| 06/24/2025 | CMS Issues Fraud Alert About Phishing Fax Requests |
| 06/24/2025 | CMS Issues Fraud Alert About Phishing Fax Requests |
| 06/18/2025 | Jurisdiction M Provider Enrollment Virtual Open House |
| 04/14/2025 | Patient Discharge Status Codes and Hospital Transfers Module |
| 04/10/2025 | April 2025 Medicare Physician Fee Schedules |
| 03/20/2025 | Telehealth Home Health Services |
| 03/09/2025 | How to Use the Searchable CMS Medicare Physician Fee Schedule (MPFS) |
| 03/03/2025 | 2025 April Medicare Physician Fee Schedules |
| 02/18/2025 | Beneficiary Eligibility Removed from Interactive Voice Response System |
| 02/14/2025 | CMS: Disable Beneficiary Eligibility Information from MAC Interactive Voice Response Systems |
| 02/14/2025 | CMS: Disable Beneficiary Eligibility Information from MAC Interactive Voice Response Systems |
| 02/07/2025 | Reporting Federal Information Processing Standards State and County Codes on Home Health Claims Is Required |
| 01/30/2025 | Provider Alert: Discontinuation of Common Working File Eligibility Transactions |
| 01/30/2025 | Provider Alert: Discontinuation of Common Working File Eligibility Transactions |
| 01/23/2025 | Cost Report Reopenings for JM |
| 01/08/2025 | 2025 Anesthesia Conversion Factors |
| 01/08/2025 | 2025 Medicare Physician Fee Schedules |
| 01/01/2025 | Hot Topic Tuesday Teleconferences |
| 12/26/2024 | Annual Update of Healthcare Common Procedure Coding System (HCPCS) Codes Used for Home Health Consolidated Billing Enforcement |
| 12/26/2024 | January 2025 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revisions to Prior Quarterly Pricing Files |
| 12/23/2024 | Home Health Billing Codes Job Aid |
| 12/23/2024 | Home Health Billing Codes Job Aid |
| 12/19/2024 | Meet with Your MAC Coming to an End |
| 12/18/2024 | Hospice Physician Certification Module |
| 12/18/2024 | Value-Based Insurance Design Model Hospice Benefit Component Overview |
| 12/16/2024 | CY 2025 Update: DMEPOS Fee Schedule |
| 11/27/2024 | American Indian/Alaska Native Healthcare |
| 11/25/2024 | Home Health Medical Record Audit Form |
| 11/07/2024 | Pre-Claim Review Late Period Checklist |
| 11/07/2024 | Pre-Claim Review Start of Care, Early Period Checklist |
| 10/30/2024 | Appeals Overview for Providers Module |
| 10/30/2024 | Appeals Overview for Providers Module |
| 10/29/2024 | Appeal Levels and Timely Filing Limits: Helpful Information |
| 09/06/2024 | Medicare Part B in Hospice Setting with GV and GW HCPCS Modifiers Video |
| 07/29/2024 | Find your GreenMail eLetters and latest Form Submission Status |
| 07/08/2024 | Palmetto GBA Interactive Voice Response System Has Been Updated |
| 05/29/2024 | 2024 July Update: MPFSDB Fee Schedules |
| 05/16/2024 | MLN Connects for May 16, 2024 |
| 04/10/2024 | Unsolicited Voluntary Refunds |
| 04/10/2024 | Unsolicited Voluntary Refunds |
| 04/10/2024 | GIP: Getting it Right the First Time Module |
| 04/10/2024 | GIP: Getting it Right the First Time Module |
| 03/27/2024 | 2024 March Update: Medicare Physician Fee Schedules |
| 03/21/2024 | MLN Connects for Thursday, March 21, 2024 |
| 01/19/2024 | CMS Finalizes Rule to Expand Access to Health Information and Improve the Prior Authorization Process |
| 12/28/2023 | Revised 2024 Medicare Physician Fee Schedules |
| 10/17/2023 | Medicare Secondary Payer (MSP) Conditional Payment |
| 10/10/2023 | Prostate Cancer Awareness and Screening |
| 08/28/2023 | Hospice Notice of Election (NOE) Exception Examples |
| 07/25/2023 | CERT 'Teaching and Instruction for Providers' Letters |
| 07/10/2023 | Provider Statistical and Reimbursement System: Order Beneficiary Count Reports |
| 05/26/2023 | Address to Mail Medicare Cost Report |
| 05/10/2023 | Did You Know the COVID-19 Public Health Emergency Ends Soon? |
| 04/28/2023 | Important Changes to CERT Contractors Contact Information |
| 04/10/2023 | Primary Home Health Diagnosis Codes Grouper Update for April 1, 2023 |
| 04/10/2023 | Responding to CERT Documentation Requests |
| 04/10/2023 | Provider Statistical and Reimbursement: Obtain Access via IDM |
| 03/21/2023 | Medicare Secondary Payer: Don't Deny Services and Bill Correctly |
| 03/21/2023 | Medicare Secondary Payer: Don't Deny Services and Bill Correctly |
| 03/13/2023 | Training Modules on v5010 Reports |
| 03/10/2023 | Upload of Notice Program Reimbursement (NPR) Letters, Interim Rate Reviews, and Tentative Settlement Documentation into the System for Tracking Audit and Reimbursement (STAR) |
| 03/02/2023 | COVID-19: Updated Vaccines for Children Ages 6 Months - 5 Years |
| 03/02/2023 | COVID-19: Updated Vaccines for Children Ages 6 Months - 5 Years |
| 02/09/2023 | Palmetto GBA No Longer Supports Mozilla Firefox for eServices Users: Edge, Chrome Recommended for Accessing eServices |
| 02/03/2023 | CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements |
| 02/03/2023 | CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements |
| 02/03/2023 | CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements |
| 02/03/2023 | CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements |
| 02/01/2023 | Reason Code 31755 |
| 12/15/2022 | Appeals Quick Tips |
| 11/23/2022 | Medicare Credit Balance Report Module |
| 11/23/2022 | Medicare Credit Balance Report Module |
| 10/21/2022 | 5CF01: General Inpatient Services Not Reasonable and Necessary |
| 10/21/2022 | 5CF01: General Inpatient Services Not Reasonable and Necessary |
| 10/06/2022 | EDI Enrollment Instructions Guide Module |
| 10/06/2022 | EDI Enrollment Instructions Guide Module |
| 09/30/2022 | ePass is Available to Ease the Burden of Repeated Authentication When Calling Palmetto GBA's Provider Contact Center |
| 09/19/2022 | Notice of Transfer (TOB 8XC) Billing Job Aid |
| 09/16/2022 | RCD: North Carolina and Florida Transition Cycle 4 |
| 09/12/2022 | We Made Exciting Changes to Your Search Experience |
| 08/25/2022 | Hospice Quality Reporting Program (HQRP) Compliance |
| 08/22/2022 | COVID-19 Accelerated and Advance Payment: CAAP Debt Dispute Request Form |
| 08/22/2022 | COVID-19 Accelerated and Advance Payment: CAAP Debt Dispute Request Form |
| 08/12/2022 | Update to Hospice Payment Rates, Hospice Cap, Hospice Wage Index and Hospice Pricer for FY 2023 |
| 08/05/2022 | Payment Allowance Update for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg |
| 08/05/2022 | Payment Allowance Update for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg |
| 07/14/2022 | Hospice Notice of Change of Ownership (TOB 8XE) Billing Job Aid |
| 07/14/2022 | Hospice Notice of Change of Ownership (TOB 8XE) Billing Job Aid |
| 07/14/2022 | Hospice Notice of Change of Ownership (TOB 8XE) Billing Job Aid |
| 07/14/2022 | RCD: Ohio Transition to Cycle 5 |
| 05/10/2022 | 5CF36, 5FF36: Not Hospice Appropriate |
| 04/29/2022 | EDI Agreement and Enrollment Status Available on IVR |
| 04/22/2022 | Non-Cancer Length of Stay Rates |
| 04/19/2022 | Top Time-Saving Tools for Palmetto GBA Providers |
| 04/11/2022 | Hospices: Aggregate and Inpatient Caps under the Value-Based Insurance Design Model |
| 02/23/2022 | NEW: 2022 Billing for COVID-19 Vaccine and Monoclonal Antibody Products for Medicare Advantage Plan Patients |
| 02/10/2022 | 5CNOE: No Valid Election Statement Submitted |
| 02/10/2022 | 5CNER: The Election Statement Is Invalid |
| 01/24/2022 | RCD Tip for Request for Anticipated Payments and Notices of Admission |
| 10/18/2021 | Jurisdiction J (JJ) and Jurisdiction M (JM) Part A Redetermination (First Level Appeals) Form |
| 09/27/2021 | Medicare Clarifies Recognition of Interstate License Compacts Pathways |
| 09/09/2021 | Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) |
| 09/09/2021 | Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) |
| 08/31/2021 | Request for Anticipated Payment Versus Notice of Admission Job Aid |
| 08/23/2021 | Biden-Harris Administration Takes Additional Action to Protect America's Nursing Home Residents from COVID-19 |
| 08/23/2021 | Biden-Harris Administration Takes Additional Action to Protect America's Nursing Home Residents from COVID-19 |
| 08/19/2021 | eCheck Available August 24, 2021 |
| 08/19/2021 | eCheck Available August 24, 2021 |
| 08/12/2021 | Overlapping Claim Resolution Tips |
| 08/05/2021 | CMS COVID-19 Vaccine Toolkits |
| 06/04/2021 | Home Health LUPA Threshold: Bill Correctly |
| 05/19/2021 | Palliative Care vs. Hospice Care |
| 04/23/2021 | Part A East Qualified Independent Contractor (QIC) Telephone Discussion and Reopening Process Demonstration |
| 04/22/2021 | Medicare Enrollment Application Fee Refunds through EFT |
| 04/16/2021 | Assisted Suicide Funding Restriction Act of 1997 (P.L. 105-12) |
| 04/06/2021 | Repayment of COVID-19 Accelerated and Advance Payments Began on March 30, 2021 |
| 04/06/2021 | Repayment of COVID-19 Accelerated and Advance Payments Began on March 30, 2021 |
| 04/05/2021 | CAAP Repayments |
| 04/05/2021 | CAAP Repayments |
| 02/24/2021 | Billing for Services when Medicare is a Secondary Payer |
| 02/03/2021 | The Medicare Home Infusion Therapy (HIT) Benefit and Home Health Agencies |
| 01/26/2021 | Threshold for Filing a Medicare Low Utilization Cost Report |
| 12/22/2020 | Protect Yourself: Avoid COVID-19 Vaccine Scams |
| 11/10/2020 | How To Recognize an SMRC Audit |
| 10/29/2020 | The Certified Provider Enrollment Process Loop |
| 08/09/2020 | eServices Profile Verification Timeframes |
| 08/03/2020 | Correcting Home Health Oasis Reason Code 37253 Under the Home Health Patient-Driven Groupings Model (PDGM) |
| 07/17/2020 | Can I Appeal My Claim Denial? Module |
| 07/17/2020 | Can I Appeal My Claim Denial? Module |
| 07/01/2020 | Home Health and Hospice Provider Outreach and Education Representatives |
| 04/30/2020 | 5CFTF - Face-to-Face Encounter Requirements Not Met |
| 03/18/2020 | Palmetto GBA's Commitment To The Community During COVID-19 |
| 03/13/2020 | Medical Review Intent to Reopen Process for Non-Receipt of Medical Record Denials |
| 03/11/2020 | Ensure Required Patient Assessment Information for Home Health Claims |
| 03/10/2020 | Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) by Hospice Agencies |
| 03/10/2020 | Hospice Routine Home Care Targeted Probe and Educate (TPE) Refinement |
| 02/21/2020 | Accepting Payment from Patients with a Medicare Set-Aside Arrangement |
| 02/18/2020 | How to Use the Medicare Coverage Database |
| 02/06/2020 | Urgent Pre-Claim Review Message for Illinois Home Health Providers |
| 02/05/2020 | Interactive Voice Response (IVR) System Navigation - Are You Taking Advantage of Speech Recognition Benefits? |
| 11/25/2019 | Payments and Payment Adjustments under the Patient-Driven Groupings Model |
| 11/25/2019 | Overview of the Patient Driven Groupings Model |
| 11/22/2019 | Home Health Agencies (HHAs) Urged to Establish Access to the Internet Quality Improvement and Evaluation System (iQIES) By December 23, 2019 |
| 11/06/2019 | Notice of Election (NOE) Timely Filing and Exceptional Circumstance Guidelines |
| 11/06/2019 | Notice of Election (NOE) Timely Filing and Exceptional Circumstance Guidelines |
| 10/08/2019 | Bankruptcy |
| 08/29/2019 | Denials for Incorrect Billing of “Attending/Other” Physician Names and NPIs |
| 08/21/2019 | Medicare Coverable Services for Integrative and Nonpharmacological Chronic Pain Management |
| 07/11/2019 | Reduce Risk of Opioid Overdose Deaths by Avoiding and Reducing Co-Prescribing Benzodiazepines |
| 07/11/2019 | Medicare Plans to Modernize Payment Grouping and Code Editor Software |
| 07/03/2019 | Multi-Jurisdictional Pharmacogenomics in Psychiatry CAC Meeting Recording: June 26, 2019 |
| 05/23/2019 | Home Health Referrals |
| 05/14/2019 | 5CFH4 - Initial Certification Not Signed |
| 05/14/2019 | 5CF91: Hospice GIP Reduction: Services Not Reasonable/Necessary |
| 05/14/2019 | 5CFH6: Initial Certification Not Timely |
| 05/14/2019 | 5CFH9: Physician Narrative Statement Not Present or Not Valid |
| 05/14/2019 | 5CFNP: No Plan of Care Submitted |
| 05/14/2019 | 5FFH9: Physician Narrative Statement Not Present or Not Valid |
| 02/08/2019 | Great News! Additional Documentation Requests (ADRs) Are Now Available Via eServices |
| 01/11/2019 | Advance Directives and the Home Health Plan of Care |
| 09/17/2018 | eServices: Eligibility Search Expansion! |
| 08/06/2018 | Medicare Diabetes Prevention Program Suppliers: Separate Medicare Enrollment |
| 07/18/2018 | Electing the Medicare Hospice Benefit |
| 05/03/2018 | Targeted Probe & Educate (TPE) Provider Contact |
| 04/13/2018 | Focus on a Plan of Care |
| 02/13/2018 | CMS Open Payments Data Website |
| 02/07/2018 | Provider Enrollment Email Communications |
| 01/31/2018 | eServices: Learn More About eCBR Video |
| 01/12/2018 | Credit Balance Reports: Submission Tips Meeting CMS Standards |
| 10/17/2016 | Home Health Certifying Physician Documentation Video
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