Contact Electronic Data Interchange (EDI)
Published 01/18/2023
Virginia and West Virginia Providers
Palmetto GBA has subcontracted with National Government Services (NGS) to continue to support electronic claim submission for your state. Please contact the NGS Helpdesk at 855-696-0705.
North Carolina and South Carolina Providers
Call 855-696-0705
Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.
Medicare.EDI @palmettogba.com
For security reasons please do not submit PHI/PII over email.
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.