New Search Option for Linked Accounts

Published 07/29/2025

Palmetto GBA gives users the ability to link their previously assigned eServices user IDs under one default ID through the Account Linking subtab. Once your accounts are linked you will be able to log in, click a drop down menu that lists all your linked NPI and PTAN combinations attached to your ID, and select the individual account you’d like to view and work in. 

To make it easier for users with linked accounts to locate the account they want to work in, we added a search option to the top of the linked account list. Users can enter any characters of the PTAN, NPI or Account Name and the list will be filtered to those meeting the search criteria.

If you have multiple accounts that you have not linked yet, please view the eServices User Guide (PDF) for complete step-by-step instructions.


Was this article helpful?