Contact Overpayments and Recoupment

Published 09/24/2021

Hammer and Wrench

Self-Service

eServices

Our eServices portal allows you to submit electronic payments, request immediate offsets, download ERS forms and other forms, check cash flow at a shapshot, and check overpayment balances and activities. This information can be found on the Financial Tools tab.

Phone

Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.

Fax Immediate Offsets to: (803) 870-0148

Mailing Addresses

Correspondence:
Palmetto GBA - JJ MAC
Medicare Part A - Finance & Accounting
P.O. Box 100305
Columbia, SC 29202-3305

Submit Checks (including Voluntary Refunds and Extended Repayment Schedule Requests with a Check) to:
Palmetto GBA - JJ MAC
Medicare Part A - Finance & Accounting
P.O. Box 100312
Columbia, SC 29202

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.