Contact Audit and Reimbursement

Published 09/24/2021

Self-Service

Cost Report Status Tool

Check the receipt and acceptance decision for your recently submitted cost reports.

Phone

Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.

Envelope with 'at' symbol

Email Us

Cost Report Desk Review/Audit

JJCostReport@palmettogba.com

Cost Report Reopening

JJAudit.Reopening@palmettogba.com

Cost Report Appeal

JJAudit.Appeal@palmettogba.com

Wage Index/Occupational Mix Survey

JJWageIndex@palmettogba.com

S-10 Audit

JJS10@palmettogba.com

JJIRR@palmettogba.com

  • For interim rate review, provider-based determinations and other reimbursement documentation
  • For Low Volume Hospital Payment Adjustment requests and questions

STAR@palmettogba.com

  • For cost report filing documentation or questions
  • For Provider Statistical and Reimbursement (PSR) requests

Submit Documentation

 

Cost Reports

Provider Audit

If you are unable to submit your cost report documentation via our eServices portal, please review the articles below:

Provider Reimbursements

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.